I’ve contacted you but haven’t received a response.
We aim to respond to all inquiries within 24 hours. However, during certain periods, such as Black Week or the holiday season, response times may be longer than usual due to the increased number of inquiries we handle.
If you have received a confirmation email acknowledging your case, rest assured that we will get back to you as soon as possible. We kindly ask that you refrain from submitting multiple inquiries regarding the same issue, as this may further delay our response time.
Thank you for your patience!