Welcome to our Customer Service
We are here to make your experience truly exceptional. From the first moment you find something that suits you until it finds its place in your home, our goal is to be your partner in creating a home you love.
Questions naturally arise along the way, whether they concern color choices or delivery times. Don’t hesitate to contact us. We are here for you, from start to finish!
Unfortunately, we currently have slightly longer response times. We thank you very much for your patience and understanding! ❤
Contact us by filling out the form, and we will assist you as soon as we can.
Please include your order number in the message to help us handle your case more efficiently. Our goal is to respond within 48 hours.
Please use our contact form for the fastest handling of your case. If you are unable to use the form, you can email us at customerservice@granit.com.
Returns & Complaints
To register a return or a complaint, click here, and we will resolve it together!